AI Summary
- Chatbots are reactive; they respond when prompted (e.g., retrieving a calendar event when asked).
- Agentic AI (Autonomous Bots) take proactive actions based on predefined conditions (e.g., monitoring tasks for inactivity and flagging overdue ones).Use Case Example: In software development, an agentic bot could take requirements from a structured document, set up databases, create UI forms, and generate Power BI dashboards—automating much of the early development work.
- Differentiation: Autonomous bots are typically specialized in a narrow task, while chatbots are broader in scope but less in-depth. IE. Password reset, queries on HR policies, onboarding FAQ, etc.
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