Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
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Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
Tech Talks in 20 S4 Ep. 10 Customer experience technology considerations for cloud migration
Level Up CX Tech
26 minutes
1 year ago
Tech Talks in 20 S4 Ep. 10 Customer experience technology considerations for cloud migration
In this episode of Tech Talks in 20, Kyle Kuntz, VP of CX Evolution at Genesys, discusses the technical consideration integral to any cloud migration. He also shares his advice on optimizing resources and streamlining the transition to a cloud-based CX platform.
Level Up CX Tech
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
