Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
All content for Level Up CX Tech is the property of Level Up CX Tech and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
S5 Ep.1 Nashville Electric Powers Up Experiences Through the Cloud
Level Up CX Tech
17 minutes
4 months ago
S5 Ep.1 Nashville Electric Powers Up Experiences Through the Cloud
In this episode of Level Up CX Tech, we talk with Brent Baker, Vice President and Chief Customer & Innovation Officer at Nashville Electric, about their journey to the cloud, the challenges they faced along the way, and how a cloud-based CX platform is helping Nashville Electric deliver a better customer and employee experience.
Level Up CX Tech
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
