Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
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Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
S3 Ep. 15 OVO Energy builds better bots faster with a robust bot automation strategy
Level Up CX Tech
23 minutes 40 seconds
2 years ago
S3 Ep. 15 OVO Energy builds better bots faster with a robust bot automation strategy
In this episode of Tech Talks in 20, Lucas Woodward, a software engineer at OVO Energy, joins us to explain how to use automation to build better bots, faster. He’ll also reveal how he automates and tests bot integration with other CX technologies.
Level Up CX Tech
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
