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Level Up CX Tech
Level Up CX Tech
53 episodes
3 weeks ago
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
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All content for Level Up CX Tech is the property of Level Up CX Tech and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.
Show more...
Technology
Business
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S3 Ep. 13 The importance of UX in CX
Level Up CX Tech
21 minutes 17 seconds
2 years ago
S3 Ep. 13 The importance of UX in CX
In this episode of Tech Talks in 20, Christine Curtis, VP of User Experience and Design at Genesys, examines how design thinking improves UX and why no organizations should leave experience designers as an untapped voice of the customer.
Level Up CX Tech
Tech Talks in 20 focuses on the hottest tech topics in CX right now. When we talk tech, we cover everything from supercharging the customer experience with AI to composable CX to what’s hot with bots—plus, we reveal the data behind the latest CX tech trends—all in about 20 minutes.