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Letters to the CEO
Michael J Eppley
2 episodes
19 hours ago
Letters to businesses of Great and the Not So Great or Reprehensible Customer Service
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Marketing
Business
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Letters to businesses of Great and the Not So Great or Reprehensible Customer Service
Show more...
Marketing
Business
Episodes (2/2)
Letters to the CEO
Letter to the CEO of Lenovo

For years I have contemplated setting up a review web page. That is not this. I determined that I was tired, the whole world is tired of CEO's who do everything for the next quarter. This podcast is about encouraging citizens of this planet to think differently to plan for our children and their children. To engage this world with integrity. As I come across companies who primarily are the big decision makers of this world I will write an encouraging podcast to be different, to think different, to be the agent of change for the future.

This might be especially diffiicult for Lenovo because it is a Chinese owned company and thus beholden to their government and they believe fundamentally that the government is the final authority, but we as a world need to start looking toward the next 100, 200 and 300 years.


Music is Interstellar Space by John Bartmann in Public Domain

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4 years ago
3 minutes 57 seconds

Letters to the CEO
An intro

Quality customer service is the key to anything we do. For far too long the purveyors of information have had control of it. Who is disseminating the information on the disseminators. No One.

 Customer service stories is about information based on real customer service stories the good, the bad and the ugly. Sadly the ugly always stands out most and so will probably take center state but we want to champion great service as well. 

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5 years ago
4 minutes 36 seconds

Letters to the CEO
Letters to businesses of Great and the Not So Great or Reprehensible Customer Service