Join Itamar Rogel, CPO of Affogata and Greg Posner, Director Solution Engineering at Helpshift while they walk us through the importance of a 360 degrees view of player feedback to create exceptional player experiences.
About Affogata
Affogata is an AI-Driven Player Feedback Analytics Platform, that allows world-class video game studios to understand their player community feedback and harness it to make better decisions when building games, new levels, features, characters, and more. Affogata gathers all the unstructured player feedback from the open web and combines it with internal player data to provide a full view of the player community voice. Multiple stakeholders such as product managers, player insights professionals, player experience teams, data analysts, and more use Affogata to make better business decisions. Affogata was founded in 2019 by Sharel Omer and Itamar Rogel.
To learn more about Affogata, visit: https://www.affogata.com/
Helpshift is a consumer-first digital support platform, made for companies that want to meet the rapidly evolving needs of their customers.
Helpshift combines smart segmentation with conversational AI to understand customer intent, facilitate a guided modern support journey, and quickly resolve their problems across today’s immersive channels like mobile apps, gaming consoles, and the metaverse.
Within weeks you’ll demonstrate ROI with our easy-to-implement SDK built with customizable automation that drives faster response and resolution times.
To learn more about Helpshift, visit: https://www.helpshift.com/