Every patient is unique, even when facing the same pathology. In the second part of this episode, Dr. Florian Berghea highlights the fundamental importance of providing patient-centred OA care and breaks down the keys to achieving this. In addition, he explores strategies to improve patient outcomes in terms of quality of life, and looks at the impact of new technologies, such as Artificial Intelligence. •This podcast series is entended for healthcare professionals only. •The comments and opinions expressed by the speakers are their own. •The podcasts have an educational purpose for health professionals. •Expanscience Laboratories as sponsors are not responsible for the opinions of health professionals expressed in this series of podcasts.