Meeting The Experience Maker author, Dan Gingiss

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Let's Talk About CX

Sultan Semlali

11 episodes

3 days ago

Let's Talk About CX is the podcast where we talk about the biggest business differentiator: Customer Experience. The podcast has been created by Sultan Semlali who has a real passion for Customer Experience since being a kid.

Management

Business

RSS

All content for Let's Talk About CX is the property of Sultan Semlali and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business

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Meeting The Experience Maker author, Dan Gingiss - Let's Talk About CX

Let's Talk About CX

26 minutes 47 seconds

3 years ago

Meeting The Experience Maker author, Dan Gingiss - Let's Talk About CX

I am meeting Dan Gingiss, international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. He has a 20-year professional career spanned multiple disciplines including customer experience, marketing, social media and customer service.

He held leadership positions at McDonald’s, Discover and Humana.

Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. He also hosts the Experience This! Show podcast and The Experience Maker Show.

We have discussed his encounter with Michael Jordan and why you should "Do Simple Better!".

Enjoy the show!