“Great Customer Experience is a matter of Culture!” This is the opinion of Victor Calabrese, CEO of a technology company called Deskside and of a Business Consulting firm, Konsulere.

Victor’s first love and passion has always been technology, He is an outspoken leader that wants to help other business owners understand and leverage the right technology while staying away from people and companies that give them a false sense of security.

Technology can be a company's lifeblood or its eventual cause for demise, and in many cases, executives have little idea as to what is occurring in their organizations.

Besides his leadership roles, he is also the author of “Accessing Your True Potential: Four Core Principles To Being The Best Version Of You” that he wrote for his 5 childer.

During the interview, we are discussing Customer Experience and Self Improvement. We touch a lot of topics such as how to choose your customers, how to get rid of bad ones and how to become the best version of yourself.

I hope you’ll enjoy this episode.

If you want to connect with Victor, you can contact him via LinkedIn or his company website.

Sultan

Let's Talk about CX is a production from No-Stress Media. Check our website for the other shows we are producing.