Lessons From the Field [Powered by Black Box Intelligence]
Black Box Intelligence
11 episodes
2 days ago
Episode 11 | 06/19/25 Episode Overview From viral review stories and haiku responses to brand voice libraries and the power of AI, this conversation is packed with insights every restaurant leader needs to hear. In this Lessons from the Field episode, Katie Garcia (Founder) and Susie Ragland (CMO) of Gather Media explore the ROI of responding to guests, the operational impact of listening to feedback, and why your star rating might be your most underutilized sales lever. Key Takea...
All content for Lessons From the Field [Powered by Black Box Intelligence] is the property of Black Box Intelligence and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Episode 11 | 06/19/25 Episode Overview From viral review stories and haiku responses to brand voice libraries and the power of AI, this conversation is packed with insights every restaurant leader needs to hear. In this Lessons from the Field episode, Katie Garcia (Founder) and Susie Ragland (CMO) of Gather Media explore the ROI of responding to guests, the operational impact of listening to feedback, and why your star rating might be your most underutilized sales lever. Key Takea...
How Leadership Leans on Data to Drive FP&A Strategy [ft. Finance Leaders from Giordano’s ]
Lessons From the Field [Powered by Black Box Intelligence]
28 minutes
10 months ago
How Leadership Leans on Data to Drive FP&A Strategy [ft. Finance Leaders from Giordano’s ]
How Leadership Leans on Data to Drive FP&A Strategy Episode 7 | 01/22/25 Episode Overview David Poole (CFO) and Celia Perez (VP of Finance) of Giordano’s share how they leverage restaurant industry benchmarks and their own data to drive company strategy. Key Takeaways: [Insight #1] – Leverage data to tackle industry challenges and stand out in a crowded market [Insight #2] – Invest in technology [Insight #3] &...
Lessons From the Field [Powered by Black Box Intelligence]
Episode 11 | 06/19/25 Episode Overview From viral review stories and haiku responses to brand voice libraries and the power of AI, this conversation is packed with insights every restaurant leader needs to hear. In this Lessons from the Field episode, Katie Garcia (Founder) and Susie Ragland (CMO) of Gather Media explore the ROI of responding to guests, the operational impact of listening to feedback, and why your star rating might be your most underutilized sales lever. Key Takea...
