Send us a text What if the fastest path to growth isn’t “more leads,” but fewer, better customers you serve so well they never leave? We dive into the uncomfortable truth most teams avoid: value is concentrated, churn is predictable, and the difference between winners and strugglers is a focused list, clean data, and relentless follow-through. Nick Mavrick of Built Data joins us to unpack how behavioral data flips strategy from guesswork to precision. We talk about why 3 percent of customers...
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Send us a text What if the fastest path to growth isn’t “more leads,” but fewer, better customers you serve so well they never leave? We dive into the uncomfortable truth most teams avoid: value is concentrated, churn is predictable, and the difference between winners and strugglers is a focused list, clean data, and relentless follow-through. Nick Mavrick of Built Data joins us to unpack how behavioral data flips strategy from guesswork to precision. We talk about why 3 percent of customers...
Human Intelligence in the AI Era: The Future of Recruitment and Leadership
Learning Without Scars
1 hour 3 minutes
1 month ago
Human Intelligence in the AI Era: The Future of Recruitment and Leadership
Send us a text The talent crisis in heavy equipment has reached a critical point. In this eye-opening conversation, recruiting veteran Jay Lucas reveals why technicians remain the industry's Achilles heel and how leadership failures are exacerbating the problem. Drawing from 30 years of experience and thousands of candidate interviews, Lucas offers a rare glimpse into why people leave equipment dealerships and what separates thriving organizations from struggling ones. His unique position as...
Learning Without Scars
Send us a text What if the fastest path to growth isn’t “more leads,” but fewer, better customers you serve so well they never leave? We dive into the uncomfortable truth most teams avoid: value is concentrated, churn is predictable, and the difference between winners and strugglers is a focused list, clean data, and relentless follow-through. Nick Mavrick of Built Data joins us to unpack how behavioral data flips strategy from guesswork to precision. We talk about why 3 percent of customers...
