Send us a text What if the fastest path to growth isn’t “more leads,” but fewer, better customers you serve so well they never leave? We dive into the uncomfortable truth most teams avoid: value is concentrated, churn is predictable, and the difference between winners and strugglers is a focused list, clean data, and relentless follow-through. Nick Mavrick of Built Data joins us to unpack how behavioral data flips strategy from guesswork to precision. We talk about why 3 percent of customers...
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Send us a text What if the fastest path to growth isn’t “more leads,” but fewer, better customers you serve so well they never leave? We dive into the uncomfortable truth most teams avoid: value is concentrated, churn is predictable, and the difference between winners and strugglers is a focused list, clean data, and relentless follow-through. Nick Mavrick of Built Data joins us to unpack how behavioral data flips strategy from guesswork to precision. We talk about why 3 percent of customers...
Data Before Decision: How AI Enhances Dealer Operations
Learning Without Scars
55 minutes
1 month ago
Data Before Decision: How AI Enhances Dealer Operations
Send us a text What happens when you combine 40 years of dealership experience with cutting-edge artificial intelligence? Troy Ottmer returns to share how he's becoming "an augmented individual with an expanded toolbox," using AI to amplify his industry knowledge rather than replace it. Troy reveals his methodical approach to consulting—always examining the data before jumping to conclusions or AI-generated solutions. This process allows him to quickly understand client businesses by analyzi...
Learning Without Scars
Send us a text What if the fastest path to growth isn’t “more leads,” but fewer, better customers you serve so well they never leave? We dive into the uncomfortable truth most teams avoid: value is concentrated, churn is predictable, and the difference between winners and strugglers is a focused list, clean data, and relentless follow-through. Nick Mavrick of Built Data joins us to unpack how behavioral data flips strategy from guesswork to precision. We talk about why 3 percent of customers...