Formerly known as ”Lean Whiskey.”
Mark Graban and Jamie Flinchbaugh share more than just their MIT degrees: they’re authors, speakers, and trusted voices in the Lean community... plus they’re both serious about their coffee.
They bring expertise without the complexity – because Lean doesn’t have to be rocket science. Their takes are bold and their insights are fresh. welcome to Lean Coffee Talk... Where Lean wisdom is brewed and served.
Each episode offers insightful discussions on essential topics like operational excellence, leadership effectiveness, organizational culture, problem-solving strategies, innovation, and building a thriving Lean culture. Whether you’re an experienced executive, an ambitious manager, or someone passionate about elevating organizational performance, Lean Coffee Talk provides practical wisdom you can apply directly to your workplace.
Mark Graban: http://markgraban.com/
Jamie Flinchbaugh: https://jflinch.com/
Podcast home: https://leancoffeetalk.com/
Note: The first 50 episodes were done under the theme and name of ”Lean Whiskey”
All content for Lean Coffee Talk (formerly known as Lean Whiskey) is the property of Mark Graban & Jamie Flinchbaugh and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Formerly known as ”Lean Whiskey.”
Mark Graban and Jamie Flinchbaugh share more than just their MIT degrees: they’re authors, speakers, and trusted voices in the Lean community... plus they’re both serious about their coffee.
They bring expertise without the complexity – because Lean doesn’t have to be rocket science. Their takes are bold and their insights are fresh. welcome to Lean Coffee Talk... Where Lean wisdom is brewed and served.
Each episode offers insightful discussions on essential topics like operational excellence, leadership effectiveness, organizational culture, problem-solving strategies, innovation, and building a thriving Lean culture. Whether you’re an experienced executive, an ambitious manager, or someone passionate about elevating organizational performance, Lean Coffee Talk provides practical wisdom you can apply directly to your workplace.
Mark Graban: http://markgraban.com/
Jamie Flinchbaugh: https://jflinch.com/
Podcast home: https://leancoffeetalk.com/
Note: The first 50 episodes were done under the theme and name of ”Lean Whiskey”
Starbucks’ Gemba, Toyota’s Tour, Product Innovation & Lean Process Improvements
Lean Coffee Talk (formerly known as Lean Whiskey)
1 hour 22 minutes 35 seconds
2 years ago
Starbucks’ Gemba, Toyota’s Tour, Product Innovation & Lean Process Improvements
Mark Graban & Jamie Flinchbaugh
Alternative title: “I’ll have a half-caff no-whip soy-milk chestnut praline latte… to-go”
Episode page with video and links
In Episode 37, we wish everyone a Merry Christmas and Happy Holidays with some new (to us) holiday cocktails.
Mark tries the Bourbon Flip, and Jamie makes a Hot Buttered Bourbon. Neither will likely be in our regular rotation of cocktails, but they suit the “spirit” of the holiday season and might be a nice treat to make for guests.
Your hosts explore the possible reinvention of Starbucks, which began with the return of CEO Howard Schultz. The stores have faced numerous pressures…increasing volume, increasing complexity, and growing barista dissatisfaction. Can these challenges be overcome by lean applied at the store level, or are more structural changes and innovations needed to get the job done? We explore a recent Wall Street Journal article about Starbucks' transformation and walk back to the beginnings of their lean journey over 10 years ago. Some of the problem statements examined: SKU proliferation, new blenders, and store layouts. We may start seeing a brand new layout for Starbucks stores, although the promised improves do not appear to be imminent.
The hosts finish by exploring gift giving in the whiskey, and wine, genre, including a book recommendation from Mark on the history of the prohibition era in the US.
Links From the Show:
Ted Stiles from Stiles Associates
David Meier's Glenn's Creek Distilling
Toyota's Georgetown, Kentucky plant
Four Roses' hot buttered bourbon recipe
Used Mellow Corn Bottled in Bond for hot buttered bourbon
Bourbon Flip recipe
Made with Benchmark Bonded bourbon
Mark's 2nd pour, a Bruichladdich Port Charlotte 10 Heavily Peated
WSJ article Starbucks is Rethinking Almost Everything
WSJ wrote about lean at Starbucks in 2009, and the same year, John Shook wrote about it for LEI
Starbucks' 3-day strike
LEI's 2020 book about lean at Starbucks, Steady Work
Book on the history of prohibition: Last Call
Podcast feed at LeanWhiskey.com or leanblog.org/leanwhiskey or jflinch.com/leanwhiskey
Lean Coffee Talk (formerly known as Lean Whiskey)
Formerly known as ”Lean Whiskey.”
Mark Graban and Jamie Flinchbaugh share more than just their MIT degrees: they’re authors, speakers, and trusted voices in the Lean community... plus they’re both serious about their coffee.
They bring expertise without the complexity – because Lean doesn’t have to be rocket science. Their takes are bold and their insights are fresh. welcome to Lean Coffee Talk... Where Lean wisdom is brewed and served.
Each episode offers insightful discussions on essential topics like operational excellence, leadership effectiveness, organizational culture, problem-solving strategies, innovation, and building a thriving Lean culture. Whether you’re an experienced executive, an ambitious manager, or someone passionate about elevating organizational performance, Lean Coffee Talk provides practical wisdom you can apply directly to your workplace.
Mark Graban: http://markgraban.com/
Jamie Flinchbaugh: https://jflinch.com/
Podcast home: https://leancoffeetalk.com/
Note: The first 50 episodes were done under the theme and name of ”Lean Whiskey”
