In this episode of the Leading with Purpose podcast, Tricia Williams, Managing Director of Northern Trains, discusses her journey in the rail industry, the importance of purpose and transformation in her role, and the initiatives she has implemented to enhance diversity and inclusion. She highlights the significance of community engagement, the impact of the Northumberland line, and the challenges of securing investment for rail services. Tricia also shares her insights on leadership development and the future goals for Northern Trains, emphasising the need for reliable and inclusive transport services.