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Leading Outward
The Arbinger Institute
20 episodes
1 week ago
You don’t need another podcast full of vague leadership platitudes. You need real answers to the people problems that stall performance. Leading Outward from The Arbinger Institute goes beyond theory. We coach leaders in real time to tackle their messiest issues—culture breakdowns, accountability failures, conflict and blame, and team dysfunction. We also bring you behind the scenes with executives and leaders of all varieties from around the world to break down how they are solving their most pressing challenges. If you're ready to stop managing symptoms and start solving root problems, this is your show. It's time to start leading outward.
Show more...
Management
Education,
Business,
Society & Culture,
Self-Improvement,
Relationships
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All content for Leading Outward is the property of The Arbinger Institute and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
You don’t need another podcast full of vague leadership platitudes. You need real answers to the people problems that stall performance. Leading Outward from The Arbinger Institute goes beyond theory. We coach leaders in real time to tackle their messiest issues—culture breakdowns, accountability failures, conflict and blame, and team dysfunction. We also bring you behind the scenes with executives and leaders of all varieties from around the world to break down how they are solving their most pressing challenges. If you're ready to stop managing symptoms and start solving root problems, this is your show. It's time to start leading outward.
Show more...
Management
Education,
Business,
Society & Culture,
Self-Improvement,
Relationships
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How to not hate your customers.
Leading Outward
33 minutes 10 seconds
4 months ago
How to not hate your customers.

Ever resented someone you were supposed to help? Or felt too exhausted to care, even when you knew you should?


Our guests have. Daren Forbes has dedicated his life to funeral service, and Dr. Steve Jackson serves people as a physician. They know what it’s like to feel called to meaningful, people-centered work—and still feel resentful, drained, or disconnected from the very people they’re trying to serve. They share their messy moments when their mindset became the deciding factor in their ability to show up effectively instead of shut down.


Ideas we explore: 

01:20 — How to keep showing up when you’re completely worn out 

05:45 — The shift that moves you from resentment back into service 

10:30 — Unlocking creativity and care even when exhausted 

13:50 — How an inward mindset clouds your judgment 

18:05 — Why caring for coworkers reduces burnout and turnover 

27:45 — How well-meaning policies can quietly set people up to fail 


Have a leadership challenge or question you’d like us to explore on the show? Submit it here!


Need help developing your leaders or organization? Schedule a complimentary strategy session. 

Leading Outward
You don’t need another podcast full of vague leadership platitudes. You need real answers to the people problems that stall performance. Leading Outward from The Arbinger Institute goes beyond theory. We coach leaders in real time to tackle their messiest issues—culture breakdowns, accountability failures, conflict and blame, and team dysfunction. We also bring you behind the scenes with executives and leaders of all varieties from around the world to break down how they are solving their most pressing challenges. If you're ready to stop managing symptoms and start solving root problems, this is your show. It's time to start leading outward.