Join us for Ecommerce Innovators, a podcast that brings together the brightest minds in the industry to explore innovative strategies and trends in global ecommerce. We'll analyze what top brands are doing to accelerate their online success and you’ll hear from top executives who are changing the game for their organizations. Our host is John LeBaron, Chief Revenue Officer at Pattern—the premier partner for global ecommerce acceleration.
All content for Leading in Ecommerce is the property of John LeBaron and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Join us for Ecommerce Innovators, a podcast that brings together the brightest minds in the industry to explore innovative strategies and trends in global ecommerce. We'll analyze what top brands are doing to accelerate their online success and you’ll hear from top executives who are changing the game for their organizations. Our host is John LeBaron, Chief Revenue Officer at Pattern—the premier partner for global ecommerce acceleration.
Think Outside and Inside the (Shipping) Box | Ken Muir, CEO at BUKU Ship
Leading in Ecommerce
31 minutes
3 years ago
Think Outside and Inside the (Shipping) Box | Ken Muir, CEO at BUKU Ship
In this episode, Ken Muir, CEO of BUKU Ship, dives into his point of view of how brands “win” in the current economy. As a former and current CEO, Ken shares his executive leadership experience advice to build relationships with everyone you work with–including warehouse employees, carriers, etc. Ken shares more advice, including the importance of understanding your customer pain points, the importance of building trust with your team, and the importance of being yourself. Listen to more of his experience and advice in this episode.
Episode Outline
[00:30] Introduction to BUKU Ship
[02:17] About Ken
[04:08] CEO, Then vs. Now
[07:38] Innovation: fulfillment and logistics
[10:00] Routes to market
[12:32] Domestic and international landscape
[15:28] Innovation on the customer side
[19:24] Thinking outside (and inside) the box
[23:10] How a brand wins
[26:11] Be yourself
[29:20] Conclusion
Leading in Ecommerce
Join us for Ecommerce Innovators, a podcast that brings together the brightest minds in the industry to explore innovative strategies and trends in global ecommerce. We'll analyze what top brands are doing to accelerate their online success and you’ll hear from top executives who are changing the game for their organizations. Our host is John LeBaron, Chief Revenue Officer at Pattern—the premier partner for global ecommerce acceleration.
