Episode #9: Leila Bryner, SVP, Employee Communications & Employee Experience at Change Healthcare- Authentic Leadership and the Value of a Diverse Team
In today's episode, Christie sat down with Leila Bryner, Senior Vice President of Employee Communications & Employee Experience at Change Healthcare. Leila provides the vision, strategy, and leadership that deepens engagement with stakeholders. Repeatedly, she has been called upon to build teams and capabilities that support communication, engagement, and experience improvements for internal and external stakeholders. A trusted advisor to several Fortune 500 CEOs and executive officers, Leila is passionate about reimagining the role of communications to drive creative and lasting results.
Leading Forward with Christie Berger
Highlights: "Authentic Leadership and the Value of a Diverse Team"
- Change can present an organization the opportunity to be agile and try new things, by trusting your team to navigate through the change.
- Leadership skills should focus on being: transparent, honest, vulnerable, and having a two-way conversation.
- When building a team: Finding people who not only have the skills you need but the right attitude. A candidate should have an open mindset, be prone to growth, be willing to take risks, fail, learn and move on.
- A team that has a growth mindset and is diverse (demographically and in thought) is important.
- Being purposeful: What can someone new bring to the team that will “fill in the gaps?”
- Hire people that want to have fun. These are the people you will be spending lots of time with. You want team members you can laugh with, and liking your team members is crucial.
- Knowing your role and being confident in your expertise and speaking with professionals that are experts in their own fields, is a balance that leaders must learn.
- “Leadership does evolve over time.” As you progress as a leader, you will find that you are less focused on day-to-day task-oriented skills but more focused on the soft skills.
- Relationships really matter in upper management. Not looking to please people but to build relationships and build trust.
- Be deliberate as a leader to reflect and fight team burnout. Take time off on the weekends, don’t send emails late at night.
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LEADING FORWARD breaks down professional assumptions through meaningful conversations that remind us all that leading, effectively, can and often does look different for each of us.
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