Hosts Professor Martin Glaum from WHU and Gori von Hirschhausen from PwC Germany are joined in this episode by Sebastian Säuberlich, CFO of the Westwing Group. We talk about what’s special about Westwing’s business model, how the pandemic has affected shopping habits (and Westwing’s growth), and the challenges of the battle to attract and retain talent. Sebastian also explains what a cross-docking business is, and sheds light on how the Westwing Group is minimising product returns to reduce the negative impact of e-commerce on the environment.