For this next episode of #ConversationsWithClinicians, I really wanted to highlight a duo, a great clinician executive alongside their non-clinician partner-in-crime, to shine a spotlight on how a partnership across disciplines can flourish and thrive and be a cornerstone for a company’s success. Today's guests are Ami Parekh, MD JD, Chief Health Officer at Included Health and Robin Glass, President at Included Health. In this wonderful conversation, we cover:
- How they and their teams work with one another
- The importance of the clinical voice at the executive table- Knowing your "why" and why it's important to care about the business as a clinical executive
- About prioritizing relationships, having a growth mindset, and understanding how to evolve your leadership approach as you ascend in your career
- The hard stuff... Managing difficult moments together, navigating ambiguity
- The tangible skills and intangible qualities that make a clinical leader (or any leader) great.
- On "getting" to work with clinicians vs. "having" to work with clinicians
- And some final advice you have to listen to!
About Ami: Ami Parekh, MD, JD, is the Chief Health Officer at Included Health where she leads the strategy, operations and quality for their national primary care, urgent care, behavioral health, clinical navigation and population health management practices. She also currently serves on the Blue Cross Blue Shield of Massachusetts Board of Directors. Prior to Included Health, she was Chief Medical Officer for Population Health and Clinical Integration for UCSF Health. She previously worked as a consultant for McKinsey and Company and worked on Capitol Hill serving as the co-convenor for Obama’s 2008 campaign Health Policy Committee. Ami completed her Internal Medicine Residency at Harvard’s Brigham and Women’s Hospital. She attended Yale Medical School and Yale Law School, and graduated Phi Beta kappa from Williams College majoring in political science and biology.
About Robin: Robin Glass leads the sales, marketing, client success, growth strategy, channel partnership, and GTM operations teams, responsible for growing our number of clients and members, company growth and strategy, and the retention and success of partnerships with our clients. She has over 20 years of experience building and scaling growth organizations for innovative healthcare companies. Prior, she was Chief Customer Officer at Evolent Health, a publicly-traded value-based care company. Robin has a BA in Public Policy from Duke University and an MBA and Masters in Public Administration from Harvard University. She lives in the San Francisco Bay Area with her husband and three daughters.
About Included Health: Included Health partners with leading organizations, health plans, and employers to provide high-quality care for their employees and members — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. More at: https://includedhealth.com/
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