James Root of Bain & Company unpacks "The Archetype Effect"—six distinct motivations that show up across roles, industries, and countries—and why a one-path ladder misses most of the value. We explore how to design work around what people actually care about, not what old systems assume.
We get practical: keep the ladder for Strivers while building credible paths for Artisans, Explorers, Givers, and Pioneers. We also push back on generational clichés and discuss how country context and career era shape what matters.
Finally, we look at older-worker design, the rise of interesting work and autonomy, and the importance of intentional knowledge capture so wisdom keeps moving. James points to Bain’s quick worker-archetype quiz as a low-stakes way for teams to compare notes and improve collaboration.
More information about James Root: https://www.bain.com/insights/books/the-archetype-effect/
More information about Dan Pontefract: https://www.danpontefract.com/
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James Root of Bain & Company unpacks "The Archetype Effect"—six distinct motivations that show up across roles, industries, and countries—and why a one-path ladder misses most of the value. We explore how to design work around what people actually care about, not what old systems assume.
We get practical: keep the ladder for Strivers while building credible paths for Artisans, Explorers, Givers, and Pioneers. We also push back on generational clichés and discuss how country context and career era shape what matters.
Finally, we look at older-worker design, the rise of interesting work and autonomy, and the importance of intentional knowledge capture so wisdom keeps moving. James points to Bain’s quick worker-archetype quiz as a low-stakes way for teams to compare notes and improve collaboration.
More information about James Root: https://www.bain.com/insights/books/the-archetype-effect/
More information about Dan Pontefract: https://www.danpontefract.com/
The Expertise and Knowledge Crisis with Dr. Richard E. Clark
Leadership NOW with Dan Pontefract
41 minutes 54 seconds
7 months ago
The Expertise and Knowledge Crisis with Dr. Richard E. Clark
In this episode of Leadership NOW, we delve into the critical issue of knowledge loss within organizations. When seasoned employees retire or depart, they often take invaluable tacit knowledge with them—expertise that isn't documented in manuals or training materials.
Join us as we explore the insights of Dr. Richard Clark, Professor Emeritus at the University of Southern California, who has dedicated his career to addressing this challenge through Cognitive Task Analysis (CTA).
Dr. Clark discusses how CTA can uncover and preserve the hidden insights of workplace experts, ensuring that organizations retain and effectively transfer critical knowledge.
Discover how integrating CTA with artificial intelligence, such as ChatGPT, can accelerate and enhance the process of capturing and disseminating expert knowledge. Learn practical steps to prioritize expertise mapping, leverage AI-driven CTA, and foster a culture of lifelong learning within your organization.
Don't let essential knowledge slip away. Watch now to understand how to safeguard your organization's intellectual assets and maintain a competitive edge.
More about Dr. Clark at https://rossier.usc.edu/faculty-research/directory/richard-clark
More about Dan Pontefract at https://www.danpontefract.com/
Leadership NOW with Dan Pontefract
James Root of Bain & Company unpacks "The Archetype Effect"—six distinct motivations that show up across roles, industries, and countries—and why a one-path ladder misses most of the value. We explore how to design work around what people actually care about, not what old systems assume.
We get practical: keep the ladder for Strivers while building credible paths for Artisans, Explorers, Givers, and Pioneers. We also push back on generational clichés and discuss how country context and career era shape what matters.
Finally, we look at older-worker design, the rise of interesting work and autonomy, and the importance of intentional knowledge capture so wisdom keeps moving. James points to Bain’s quick worker-archetype quiz as a low-stakes way for teams to compare notes and improve collaboration.
More information about James Root: https://www.bain.com/insights/books/the-archetype-effect/
More information about Dan Pontefract: https://www.danpontefract.com/
