In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
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In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
In this episode we dive into the crucial topic of ‘purpose’. It’s an area that is not always fully understood, or embraced, and we explore what we mean by purpose, what it means for a practice or PCN, and what makes it more than just words on a wall. The conversation looks at how central principles are powerful and helpful in guiding and uniting us in today’s challenging primary care environment. We consider: What do we mean by a purpose and how is it different to a mission or a v...
Leadership in Practice
In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
