In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
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In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
I believe every practice should have a managing partner. That should be the most senior non-clinician, probably the Practice Manager. I believe it’s to the benefit of the practice, the partners, the staff and the patients. Yet only a small number of practices have a Practice Manager Partner. In this conversation we explore the role of the Managing Partner and I hope it will give food for thought for those thinking about becoming a Partner, or inviting their Practice Manager to join the partne...
Leadership in Practice
In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
