In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
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In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...
Most Practice Managers will have experienced conflict in the practice partnership. That might be constant and never ending niggles and discontent, to full-blown infighting and hostility. It may be between partners or even between the Practice Manager and one or more partners. Whether the Practice Manager is part of the conflict or not they are almost certainly at the centre, and trying to manage relationships, keep the peace and the practice functioning. I wanted to find out...
Leadership in Practice
In this episode I chat with Sarah Rhodes, a three-time Practice Manager of the Year. Sarah has achieved something genuinely remarkable. She has not lost a single team member in more than five years. I was blown away hearing how she has done it, from listening and flexibility to creating a culture where people truly want to stay and grow. Her approach is authentic, inspiring and practical and full of ideas that any practice can learn from and put into action. Sarah is a Practice Business Ma...