Steve Heckler is the former Senior Vice President and Chief Information Officer of Sony Pictures Entertainment, and leader at companies including IBM, AT&T, and Activision. He's delivered management training at companies that include DirecTV, and is the former president of the Society for Information Management and of the Professional Coaches and Mentors Association, as well as a past executive board member of the Southern California chapter of the ACLU. We discuss Steve's new book, So... You Want To Be A Manager, and cover topics including hiring and terminating; mission and values; the importance of communication; and common pitfalls for new managers.The audio and video in this episode is a bit irregular, but the conversation was wonderful nonetheless. If you find it useful, please consider subscribing and sharing.