In this episode, Jeff is interviewed by Matt Lombardo, manager of professional services and tech evangelist at Rippling, a leading human resource management company. Rippling's technology integrates IT, HR, finance, and other company functions into a seamless platform to allow employees to focus on what matters by streamlining processes and procedures to maximize efficiency.

We discuss the importance and balance of process and performance; creating and maintaining high quality relationships; motivating a high-performance team; how to amplify a team's impact; and why consistently giving people more than they expect is a winning strategy.