In this episode of Leaders Unfiltered, host Angela Alberty sits down with Pratik Patel of Mastercard to explore the evolving workforce landscape and the role of data, AI, and sustainability in shaping the future of work. Pratik shares how organizations can move from basic data collection to advanced machine learning applications, ensuring they make informed decisions that optimize talent, streamline operations, and align with business goals.
The conversation covers key workforce strategies, including:
Leveraging AI and machine learning to transform workforce management and decision-making
Creating a strong business case for data-driven strategies, from initial buy-in to long-term implementation
Aligning sustainability goals with business objectives, ensuring real impact beyond surface-level initiatives
Bridging the gap between technology and talent for more effective stakeholder engagement and workforce planning
Understanding the role of governance and compliance in AI-driven workforce models
Pratik walks through how Mastercard built a scalable and sustainable talent strategy, from centralizing workforce data to implementing AI-driven supplier matching. He also highlights the company’s approach to sustainability, detailing how scope one, two, and three emissions factor into corporate responsibility and supplier partnerships.
In a special segment, an AI-generated question prompts a discussion on emerging technologies that will have the most significant impact on corporate sustainability initiatives.
The episode wraps up with actionable advice for leaders, emphasizing the importance of resilience, strategic storytelling, and data-backed decision-making to drive real change in workforce and talent management.
Tune in for a forward-thinking discussion on how AI, sustainability, and workforce innovation intersect to shape the future of enterprise talent strategy.
