Did you know that 75% of the time we’re in a conversation, we’re not actually listening? What can we do to actively increase our passive listening skills?  In this ep, Jacob’s diving into the importance of active listening and its impact on conflict resolution. He explains why being a more active listener can prevent missteps and help organizations function better as a whole.  Plus how can you use the SIER framework (which stands for sensing, interpreting, evaluating, and responding) as a tool to enhance listening skills? Jacob highlights how to utilize this powerful framework to stay present, avoid distractions, and have impactful conversations in person. So if you’re a leader looking to ensure that everyone's voice is heard and valued and to prevent conflicts before they arise in your organization, then this is the episode for you!  00:00:12 - The Importance of Effective Listening 00:03:10 - Mastering SIER for Effective Leadership 00:11:05 - The Power of Active Listening in Leadership 00:15:06 - Master Conflict Resolution with This Podcast Follow Jacob: LinkedIn: https://www.linkedin.com/in/jakeespi/ Twitter: https://twitter.com/MrJacobEspi Ready to unlock the secret to developing a healthy, happy, and more profitable team? Then check out my newest development course and learn to start leading from your team’s collective strengths. And if you’re looking for deep dives, tactics and the resources you need to up your leadership game, you need Leader’s Lens - Jacob’s twice-weekly newsletter. Sign up here: https://workweek.com/brand/leaders-lens/