Inside the Credit Union Managing 50+ Lending Tech Partnerships

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Leaders in Lending

180 episodes

1 week ago

Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future.
Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending.

The views, thoughts, and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of Upstart. Any content provided by the hosts or guests is for informational purposes only and is based on their own experiences and perspectives.

All content for Leaders in Lending is the property of Leaders in Lending and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Technology

Education,

Business

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Inside the Credit Union Managing 50+ Lending Tech Partnerships

Leaders in Lending

19 minutes

3 months ago

Inside the Credit Union Managing 50+ Lending Tech Partnerships

Technology is reshaping every corner of financial services. For credit unions, the challenge isn’t just keeping up, it’s choosing the right tools, partners, and processes to stay ahead without losing sight of the member experience.In this episode, host Drew Megrey sits down with Bill Clancy, Vice President of Consumer Lending at Advia Credit Union, to explore how his team navigates digital transformation while maintaining the high-touch service members expect. From managing 50+ lending technology systems and partners to empowering older members with mobile banking, Bill shares how Advia strikes the balance between innovation and relationships.Join us as we discuss:

How Advia curates a tech stack to match rising member expectations.
Why digital adoption looks different across age groups—and what to do about it.
Where AI decisioning fits into a long-term lending strategy.
How to bring automation into lending without losing the human touch.
What a frictionless future for loans could actually look like.