In this episode, Matt explores the ongoing tension between urgent demands and long-term priorities—and why so many leaders struggle to balance both. Drawing from his post “The 4 Ways to Balance Short and Long-Term Action,” he shares lessons from manufacturing supervisors who get stuck managing daily output instead of investing in coaching, feedback, and process improvement. Matt reveals how mindset and identity—especially your sense of control and optimism—determine whether you act as a Fatal...
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In this episode, Matt explores the ongoing tension between urgent demands and long-term priorities—and why so many leaders struggle to balance both. Drawing from his post “The 4 Ways to Balance Short and Long-Term Action,” he shares lessons from manufacturing supervisors who get stuck managing daily output instead of investing in coaching, feedback, and process improvement. Matt reveals how mindset and identity—especially your sense of control and optimism—determine whether you act as a Fatal...
The 3 Ways People Defend Themselves and How to Get Past It
Lead With Influence
13 minutes
3 months ago
The 3 Ways People Defend Themselves and How to Get Past It
When feedback hits a nerve, defensiveness often kicks in. In this episode, we unpack the three ways people protect their self-image—by deflecting, rationalizing, or fishing for reassurance—and how those reactions can block real connection and growth. Inspired by Matt Norman’s article, we explore how to break the cycle of blame and shame, and instead create space for psychological safety, self-awareness, and honest conversations that move relationships forward.
Lead With Influence
In this episode, Matt explores the ongoing tension between urgent demands and long-term priorities—and why so many leaders struggle to balance both. Drawing from his post “The 4 Ways to Balance Short and Long-Term Action,” he shares lessons from manufacturing supervisors who get stuck managing daily output instead of investing in coaching, feedback, and process improvement. Matt reveals how mindset and identity—especially your sense of control and optimism—determine whether you act as a Fatal...
