In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust.
I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.
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In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust.
I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.
In today’s episode of the Lead Well podcast, I’m excited to be joined by Emma Kennedy, the founder and CEO of Grafter, a company transforming the way we work. Founded in 2021, Grafter offers high-end office solutions that include private offices, co-working spaces, and meeting rooms in Ireland and the UK.
In this episode, we dive deep into Emma’s entrepreneurial journey, exploring how she launched and scaled Grafter amidst the challenges of a pandemic and her vision for the future of flexible workspaces. We’ll talk about the essential elements of leadership and adaptability, her unique approach to balancing business growth with personal demands, and how Grafter is setting new standards in creating a true “home away from home” experience for its members.
Whether you’re interested in the future of work, entrepreneurship, or leadership insights, this episode is packed with valuable takeaways.
To learn more about Emma and the team at Grafter visit https://www.grafterhouse.com/
Lead Well with Mark O'Reilly
In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust.
I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.
