In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust.
I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.
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In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust.
I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.
In this short episode, I explore stress tolerance as a critical skill for leaders navigating the pressures of modern work. With nearly 60% of employees reporting they feel stressed most of the time, the cost of ignoring stress in leadership is rising.
But this isn’t about pushing through or waiting for the next break. I unpack why expanding your Window of Tolerance—a concept from Dr. Dan Siegel—is key to staying composed, thinking clearly, and leading effectively under pressure.
We also dig into simple, practical ways to build stress tolerance through goal setting, daily planning, and visualisation—tools that sharpen focus, reduce overwhelm, and keep you grounded in purpose.
Lead Well with Mark O'Reilly
In this solo episode, I explore one of the biggest barriers to leadership and team performance: avoiding tough conversations. The truth is, the biggest problem in communication is often the illusion that it is happening. When difficult conversations are handled poorly, or not at all, we see misunderstandings, low morale, stalled innovation, and a breakdown of trust.
I share insights from psychology and neuroscience on why people shut down or get defensive under stress, and how leaders can shift conversations from threat to trust. We look at the difference between healthy debate and destructive conflict, and why creating psychological safety is the foundation of open dialogue and collaboration.