If you’ve ever felt like you’ve hit your ceiling, this conversation is your nudge to test it. We connect three simple moments—a chaotic drive-thru, a standout service interaction, and a gym set that pushed our limits—to the deeper truth that teams mirror their leaders and capacity grows where mindset allows it. You’ll hear how one bad customer experience reveals weak standards at the top, why a single friendly voice can signal a strong system, and how small, consistent stretches rewire what y...
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If you’ve ever felt like you’ve hit your ceiling, this conversation is your nudge to test it. We connect three simple moments—a chaotic drive-thru, a standout service interaction, and a gym set that pushed our limits—to the deeper truth that teams mirror their leaders and capacity grows where mindset allows it. You’ll hear how one bad customer experience reveals weak standards at the top, why a single friendly voice can signal a strong system, and how small, consistent stretches rewire what y...
True team buy-in requires both operational involvement (hands and feet) and emotional involvement (hearts and minds), with many managers struggling to achieve both simultaneously. The distinction matters because emotional investment drives innovation, resilience, and sustained performance beyond mere task completion. In this episode of the Lead In 30 podcast, Lone Rock Leadership co-founder Russ Hill dives into the difference between operational and emotional involvement. • Operational invol...
Lead In 30 Podcast
If you’ve ever felt like you’ve hit your ceiling, this conversation is your nudge to test it. We connect three simple moments—a chaotic drive-thru, a standout service interaction, and a gym set that pushed our limits—to the deeper truth that teams mirror their leaders and capacity grows where mindset allows it. You’ll hear how one bad customer experience reveals weak standards at the top, why a single friendly voice can signal a strong system, and how small, consistent stretches rewire what y...
