Summary:

In this conversation, Matt Stancombe interviews Jan, the Learning & Delivery Management Lead for Deloitte University EMEA, about his extensive experience in learning and development. Jan shares his journey from hospitality management to leading talent development initiatives at Deloitte. He discusses the importance of leadership training, the unique structure of Deloitte University, and the challenges of staying relevant as a leader in a rapidly changing environment. The conversation also touches on cultural differences in leadership, the significance of diversity, and the role of AI in enhancing leadership and learning experiences. This conversation delves into the complexities of remote leadership, emphasising the importance of team engagement, personal wellbeing, and adapting to new work models. The speakers discuss the challenges faced by leaders in ensuring that all team members feel heard and valued, particularly in a remote setting. They highlight the significance of corporate social responsibility (CSR) initiatives in fostering team bonds and the necessity of prioritising mental health. The discussion also touches on the evolving nature of leadership roles, the distinction between managers and leaders, and the essential qualities needed for future leaders.Takeaways:Jan has over 25 years in learning and development.Deloitte University focuses on leadership skills and human interaction.Peer-to-peer learning is a key element in their curriculum.Staying relevant as a leader involves continuous learning and feedback.Cultural differences impact leadership styles and approaches.Embracing diversity is crucial in global leadership roles.AI is becoming increasingly important in leadership training.Balancing technology with human interaction is essential.Leaders should devote significant time to their people. The challenges of remote working are unprecedented for many leaders.Younger generations expect on-demand leadership and feedback.Engaging quieter team members is crucial for effective leadership.Open mic sessions can foster team engagement and feedback.CSR initiatives can strengthen team bonds and morale.Prioritising mental health is essential in leadership.Effective leadership requires a balance of managing and leading.Curiosity and trust are vital for modern leaders.The distinction between managers and leaders is significant.Future leaders will need to adapt to rapid changes in the workforce.Chapters:00:00 Introduction to Leadership and Learning Development02:54 Journey into Learning and Development06:01 Deloitte University: A Hub for Leadership Training10:12 Curriculum and Leadership Development at Deloitte12:51 Staying Relevant as a Leader16:38 Cultural Differences in Leadership20:32 Embracing Diversity in Global Leadership24:55 The Role of AI in Leadership and Learning29:12 Balancing Technology and Human Interaction31:28 Navigating Remote Leadership Challenges35:14 The Importance of Team Engagement39:38 Balancing Personal Wellbeing and Work40:06 Adapting to New Work Models46:00 The Future of Leadership in a Changing World52:06 Effective One-on-One Strategies58:44 Defining Managers vs. LeadersKeywords:leadership, learning and development, Deloitte, talent development, AI in leadership, cultural differences, empathy in leadership, global leadership, personal development, diversity, remote leadership, team engagement, personal wellbeing, work models, future of leadership, one-on-one strategies, managers vs leaders