Digital Transformation is an all-pervasive term that means a lot of different things to a lot of different people. For many, it’s about apps: the user experience of them. The convenience. But what many forget is that the digital they experience is the tip of the iceberg. How the interfaces we use connect to other parts of the systems that serve us, and the business processes we rely on, is where the real magic is.

I’m joined on this episode of LDN by Jack Hanison. Jack is the Founder and Managing Director of Adaptivity. Jack and his team specialise in helping organisations unlock value within their businesses by quickly and reliably integrating their processes and technology.