Welcome to the LD Aviation Podcast!
We aim to promote cooperation and collaboration within the Business Aviation community by featuring discussions with industry leaders, experts, and professionals.
We know how important it is for Executive Assistants, Schedulers and Dispatchers to learn efficiently.
That's why we made this podcast to give you helpful ideas about Business Aviation.
In this podcast, we talk to experts in Business Aviation and share their knowledge with you. We talk about what's new and interesting in the industry, and give tips to help EA’s, Schedulers and Dispatchers do their job well.
We hope you join us on this exciting journey to learn more about Business Aviation!
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Welcome to the LD Aviation Podcast!
We aim to promote cooperation and collaboration within the Business Aviation community by featuring discussions with industry leaders, experts, and professionals.
We know how important it is for Executive Assistants, Schedulers and Dispatchers to learn efficiently.
That's why we made this podcast to give you helpful ideas about Business Aviation.
In this podcast, we talk to experts in Business Aviation and share their knowledge with you. We talk about what's new and interesting in the industry, and give tips to help EA’s, Schedulers and Dispatchers do their job well.
We hope you join us on this exciting journey to learn more about Business Aviation!
Why Schedulers Are Aviation's Unsung Heroes | Don Chupp on Safety & Resilience
LD Aviation Podcast
53 minutes
4 months ago
Why Schedulers Are Aviation's Unsung Heroes | Don Chupp on Safety & Resilience
✈️ Behind every safe flight, there’s a scheduler making it happen.
In this powerful episode of the LD Aviation Podcast, host Lindsay Dyer sits down with Don Chupp, CEO of Fireside Partners, to uncover the often-overlooked but critical role of schedulers in aviation safety and emergency response.
From real-life crisis stories to practical strategies for improving resilience, Don shares nearly two decades of insight on what it really takes to keep flight operations safe, calm, and coordinated.
🔥 Key Topics in This Episode: Discover the story behind the founding of Fireside Partners, why schedulers are the first line of defense during a crisis, practical strategies to identify and address gaps in safety planning, the critical role of mental health and resilience in aviation safety, and the case for establishing a scheduler certification program.
Chapter Breakdown
00:00 - Intro: The Role of Schedulers in Aviation
01:50 - Don Chupp’s Daily Discipline & Focus Habits
03:10 - Don’s Journey: From Air Force to Emergency Response
06:08 - Founding of Fireside Partners & Vision
08:10 - Why Schedulers Are Often Left Out of Safety Planning
10:29 - Real Impact of Schedulers in Emergency Scenarios
13:00 - Situational Awareness & Thinking Beyond the Checklist
15:42 - Human Factors & Fatigue Risk in Scheduling
18:05 - The Truth: Industry Hasn’t Progressed As Much As We Think
21:54 - Listening to the Emerging Aviation Workforce
24:12 - Empowering Schedulers During Drills & Training
26:03 - Real Story: Schedulers Leading Emergency Communication
28:12 - What Emergencies Look Like from a Scheduler’s POV
30:34 - Why Schedulers Notice Safety Red Flags First
32:26 - Signs Frontline Voices Are Being Ignored
34:26 - The Need for Professional Scheduler Certification
35:13 - Fireside’s Approach to Resilience & Mental Health
39:35 - How Schedulers Can Be Part of Emergency Solutions
41:38 - Advocating for Better Data & Passenger Awareness
44:00 - The Case for Emergency Contact Protocols
46:11 - Vetting Supplemental Lift Providers
48:37 - Why In-Person Site Visits Build Trust
50:48 - Final Thoughts: Elevating Scheduler Roles in Aviation
52:47 - Outro: Behind Every Great Flight is a Great Scheduler
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LD Aviation Podcast
Welcome to the LD Aviation Podcast!
We aim to promote cooperation and collaboration within the Business Aviation community by featuring discussions with industry leaders, experts, and professionals.
We know how important it is for Executive Assistants, Schedulers and Dispatchers to learn efficiently.
That's why we made this podcast to give you helpful ideas about Business Aviation.
In this podcast, we talk to experts in Business Aviation and share their knowledge with you. We talk about what's new and interesting in the industry, and give tips to help EA’s, Schedulers and Dispatchers do their job well.
We hope you join us on this exciting journey to learn more about Business Aviation!
