Welcome to the LD Aviation Podcast!
We aim to promote cooperation and collaboration within the Business Aviation community by featuring discussions with industry leaders, experts, and professionals.
We know how important it is for Executive Assistants, Schedulers and Dispatchers to learn efficiently.
That's why we made this podcast to give you helpful ideas about Business Aviation.
In this podcast, we talk to experts in Business Aviation and share their knowledge with you. We talk about what's new and interesting in the industry, and give tips to help EA’s, Schedulers and Dispatchers do their job well.
We hope you join us on this exciting journey to learn more about Business Aviation!
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Welcome to the LD Aviation Podcast!
We aim to promote cooperation and collaboration within the Business Aviation community by featuring discussions with industry leaders, experts, and professionals.
We know how important it is for Executive Assistants, Schedulers and Dispatchers to learn efficiently.
That's why we made this podcast to give you helpful ideas about Business Aviation.
In this podcast, we talk to experts in Business Aviation and share their knowledge with you. We talk about what's new and interesting in the industry, and give tips to help EA’s, Schedulers and Dispatchers do their job well.
We hope you join us on this exciting journey to learn more about Business Aviation!
Mental Wellness for Pilots, Dispatchers & Crews — A Fireside Chat
LD Aviation Podcast
43 minutes
3 months ago
Mental Wellness for Pilots, Dispatchers & Crews — A Fireside Chat
In this episode of the LD Aviation Podcast, host Lindsay Dyer sits down with Destiny Carpenter, a private aviation leader with 7+ years of experience navigating the high-stakes world of executive travel. Destiny shares what it takes to build client relationships that go the distance, cultivate trust in luxury aviation, and consistently deliver top-tier service in a demanding and ever-changing industry.
• Destiny Carpenter – Client Services Director with 7+ years of experience in brand management and private aviation
✈️ This episode explores how client satisfaction in private aviation goes far beyond smooth takeoffs and landings. Destiny opens up about the mindset and skills required to gain trust in a world where every detail matters. From anticipating client needs to navigating sensitive VIP expectations, she offers a grounded yet insightful perspective into what makes exceptional service possible.
Major Themes & Concepts
Building Long-Term Client Relationships
Understanding the Luxury Aviation Client
Behind-the-Scenes of High-Stakes Service
Navigating Culture, Etiquette & Client Sensitivity
Chapter Breakdown
00:00 - Intro: Why Mental Wellness in Aviation Matters
01:35 - Meet Destiny Carpenter: A Unique Path in Aviation
04:15 - Hidden Stressors Aviation Professionals Face
06:10 - Is “Safety First” Just a Myth?
08:05 - Understanding Acute vs. Chronic Stress
10:00 - Destiny’s Personal Story of Stress During Flight
School
15:20 - What is Healthy Headings?
17:10 - How It Differs from EAP Programs
20:40 - Confidentiality & Career-Safe Support
22:45 - Resiliency Training for Aviation Teams
25:10 - Unique Tools for Self-Regulation & Stress Relief
29:00 - On-Site Support After Traumatic Events
31:10 - How Flight Departments Can Support Employees
34:15 - Reducing Stigma & Normalizing Mental Health
36:00 - Signs Leaders & Coworkers Should Watch For
40:00 - The True Cost of Ignoring Mental Health
42:00 - Final Advice: Take Care of Yourself First
Guest Info: Destiny Carpenter
Host Information: Lindsay Dyer
Production, Distribution, and Marketing
For inquiries about sponsoring the podcast, email jeanette@ldaviation.net
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LD Aviation Podcast
Welcome to the LD Aviation Podcast!
We aim to promote cooperation and collaboration within the Business Aviation community by featuring discussions with industry leaders, experts, and professionals.
We know how important it is for Executive Assistants, Schedulers and Dispatchers to learn efficiently.
That's why we made this podcast to give you helpful ideas about Business Aviation.
In this podcast, we talk to experts in Business Aviation and share their knowledge with you. We talk about what's new and interesting in the industry, and give tips to help EA’s, Schedulers and Dispatchers do their job well.
We hope you join us on this exciting journey to learn more about Business Aviation!
