In this episode, Louis Yiakoumi speaks with Frank Baur, a seasoned operations leader whose career spans automotive, FMCG, renewable energy, and industrial technology.Now EVP of Operational Excellence at Diebold Nixdorf, Frank shares how lessons from Bosch and GE Vernova shaped his approach to continuous improvement, quality, and people-first leadership.He discusses:Why he prefers “Source, Make, Deliver” to “Supply Chain.”How COVID-19 put operations in the boardroom — and why it must stay there.The role of AI in driving value, not just efficiency.Why the next generation of CEOs will come from supply chain.And his core belief: “Be comfortable being uncomfortable — that’s where growth happens.”A must-listen for anyone passionate about operations, leadership, and lifelong learning.