This is the podcast for the Textile Rental Operator Community to learn new things, share ideas, and drive conversations. Welcome to Laundry Talks with your host, Eric Smith.
All content for Laundry Talks is the property of Eric Smith and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This is the podcast for the Textile Rental Operator Community to learn new things, share ideas, and drive conversations. Welcome to Laundry Talks with your host, Eric Smith.
How to Hire Great Route Service Representatives with Nancy Roberts
Laundry Talks
35 minutes 52 seconds
7 months ago
How to Hire Great Route Service Representatives with Nancy Roberts
In this episode of Laundry Talks we discussed the challenges of hiring and retaining top-performing route service representatives (RSRs) in the textile rental industry. Host Eric Smith interviews Nancy Roberts, also known as the Disc Wizard, who specializes in using behavioral assessments to help businesses make better hiring decisions. Nancy shares insights from her years of experience, explaining how top RSRs possess strong customer service skills but are also internally driven by efficiency and control—traits similar to business owners. She discusses how benchmarking successful employees and using assessments can help laundries reduce turnover and find the right candidates.
Listen now on your preferred platform and share your thoughts on our episode!
https://blog.alliantsystems.com/laundry-talks-podcast/ep10-how-to-hire-great-route-service-representatives-with-nancy-roberts
Laundry Talks
This is the podcast for the Textile Rental Operator Community to learn new things, share ideas, and drive conversations. Welcome to Laundry Talks with your host, Eric Smith.
