This is the podcast for the Textile Rental Operator Community to learn new things, share ideas, and drive conversations. Welcome to Laundry Talks with your host, Eric Smith.
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This is the podcast for the Textile Rental Operator Community to learn new things, share ideas, and drive conversations. Welcome to Laundry Talks with your host, Eric Smith.
Coaching: The Value of Formal Route Check-In Processes With Dana Horne
Laundry Talks
34 minutes 17 seconds
2 years ago
Coaching: The Value of Formal Route Check-In Processes With Dana Horne
In this episode of the Laundry Talks podcast, the host, Eric Smith, interviews Dana Horne, the General Manager of CTC, a mixed textile rental operator based in Clinton, OK. Dana got her start in the textile rental with a national provider, Cintas, but has since worked on both the operator and supplier side of the business prior to landing with CTC. She has a long history of training and coaching success. Eric and Dana also discuss the value of daily face-to-face coaching sessions and challenges related to training and hiring in today’s business environment.
Laundry Talks
This is the podcast for the Textile Rental Operator Community to learn new things, share ideas, and drive conversations. Welcome to Laundry Talks with your host, Eric Smith.