In this episode of Launch With Confidence, we sit down with Jalen McGee, a Product Manager for Microsoft Azure Arc. Jalen shares his journey from internships to product management, offering insights into the skills needed for success and the crucial role of customer feedback in product development. Together, they explore key aspects of product management: Internship Experience: Jalen discusses how his internships at Bandwidth and Microsoft shaped his approach to product management. He emphasizes the importance of understanding the product thoroughly and prioritizing learning over simply showcasing knowledge. Skills for Product Management: The conversation highlights essential skills for product managers, including adaptability and organization. Jalen explains how context switching and balancing priorities from various stakeholders are critical for effective product management. Customer Involvement: Jalen elaborates on the vital role of customers in every phase of product development. He shares strategies for validating hypotheses through indirect testing and continuous feedback, underscoring the importance of building strong customer relationships. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ (0:00) - Intro (2:10) - The impact of internships on Jalen's approach to product management. (4:56) - Jalen's advice to his younger self about valuing learning in tech. (8:46) - Essential skills for product managers, with a focus on adaptability. (13:00) - The value of fresh perspectives from early-career PMs. (18:26) - Discussing customers' crucial role in product development and launch. (23:36) - The benefits of the energy and eagerness of early-career PMs. (27:54) - Rapid-fire questions reveal Jalen's preferences and insights into product management.