Language on the Move is a podcast devoted to multilingualism, language learning, and intercultural communication in the contexts of globalization and migration. Language on the Move aims to disseminate sociolinguistic research to a broad global audience.
Language on the Move was co-founded by Ingrid Piller and Kimie Takahashi, and is currently edited by Ingrid Piller. Our team consists of a research group based at Macquarie University and is complemented by contributors from around the world. A full list of our authors is available here. The web developer and designer behind Language on the Move is Marcin Debski.
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Language on the Move is a podcast devoted to multilingualism, language learning, and intercultural communication in the contexts of globalization and migration. Language on the Move aims to disseminate sociolinguistic research to a broad global audience.
Language on the Move was co-founded by Ingrid Piller and Kimie Takahashi, and is currently edited by Ingrid Piller. Our team consists of a research group based at Macquarie University and is complemented by contributors from around the world. A full list of our authors is available here. The web developer and designer behind Language on the Move is Marcin Debski.
Improving Quality of Care for Patients with Limited English
Language on the Move
41 minutes
4 months ago
Improving Quality of Care for Patients with Limited English
In this episode of the Language on the Move Podcast, Brynn Quick speaks with Dr. Leah Karliner. Dr. Karliner is Professor in Residence in the Division of General Internal Medicine, Department of Medicine at the University of California, San Francisco in the United States. She is Director of the Center for Aging in Diverse Communities and Director of the Multiethnic Health Equity Research Center. She is both a practicing general internist and a health services researcher, with expertise in practice-based and communication research. An important aspect of her scholarly work centres on improving quality of care for patients with limited English proficiency, and the goal of her research agenda is aimed at achieving health equity through improved communication and clinical outcomes.
In this episode, Brynn and Leah discuss a 2024 paper that Leah co-authored entitled “Language Access Systems Improvement initiative: impact on professional interpreter utilisation, a natural experiment”. The paper details a study that investigated two ways of improving the quality of clinical care for limited English proficiency (LEP) patients in English-dominant healthcare contexts, by:
Certifying bilingual clinicians to use their non-English language skills directly with patients; and
Simultaneously increasing easy access to professional interpreters by instituting on-demand remote video interpretation.
Brynn and Leah talk about the results of this study and what they mean for improved communication with LEP patients in healthcare.
For additional resources, show notes, and transcripts, go here.
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Language on the Move
Language on the Move is a podcast devoted to multilingualism, language learning, and intercultural communication in the contexts of globalization and migration. Language on the Move aims to disseminate sociolinguistic research to a broad global audience.
Language on the Move was co-founded by Ingrid Piller and Kimie Takahashi, and is currently edited by Ingrid Piller. Our team consists of a research group based at Macquarie University and is complemented by contributors from around the world. A full list of our authors is available here. The web developer and designer behind Language on the Move is Marcin Debski.
