For Chief Customer Officers and those aspiring to the role, The Chief Customer Officer Podcast delivers candid conversations with top B2B technology executives. Hosted by veteran SaaS leaders, Jay Nathan and Jeff Breunsbach, this podcast explores the state of B2B SaaS, strategy, people leadership, and real-world practices.
This isn’t “thought leadership.” You’ll gain actionable insights from CEOs, CFOs, CROs, CMOs, and CCOs that you can apply to elevate your career and leadership approach.
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For Chief Customer Officers and those aspiring to the role, The Chief Customer Officer Podcast delivers candid conversations with top B2B technology executives. Hosted by veteran SaaS leaders, Jay Nathan and Jeff Breunsbach, this podcast explores the state of B2B SaaS, strategy, people leadership, and real-world practices.
This isn’t “thought leadership.” You’ll gain actionable insights from CEOs, CFOs, CROs, CMOs, and CCOs that you can apply to elevate your career and leadership approach.
EP008: CJ Gustafson, CFO PartsTech and author at mostlymetrics.com. Public/private SaaS valuations; how CFOs are thinking about GTM and customer success.
Land and Expand
45 minutes 18 seconds
8 months ago
EP008: CJ Gustafson, CFO PartsTech and author at mostlymetrics.com. Public/private SaaS valuations; how CFOs are thinking about GTM and customer success.
Jay Nathan and CJ Gustafson delve into the intricacies of SaaS valuation multiples, the importance of revenue metrics, and the dynamics of company ownership in both public and private markets. CJ shares insights from his experience as a CFO, emphasizing the significance of understanding financial reports and the implications of valuation on employee equity.
The discussion also touches on current trends in private markets, highlighting how companies are navigating their growth strategies amidst changing economic conditions, and delve into the intricacies of public offerings, cash flow challenges for public companies, and the importance of understanding metrics like the Rule of 40.
They discuss the balance between growth and profitability, the role of customer success in revenue generation, and the dynamics of sales teams in varying market conditions. The conversation also highlights the significance of churn analysis and cohort analysis in understanding customer retention, while looking ahead to market trends and potential IPOs.
Land and Expand
For Chief Customer Officers and those aspiring to the role, The Chief Customer Officer Podcast delivers candid conversations with top B2B technology executives. Hosted by veteran SaaS leaders, Jay Nathan and Jeff Breunsbach, this podcast explores the state of B2B SaaS, strategy, people leadership, and real-world practices.
This isn’t “thought leadership.” You’ll gain actionable insights from CEOs, CFOs, CROs, CMOs, and CCOs that you can apply to elevate your career and leadership approach.