In a market with approximately 60% global on-time schedule reliability, guaranteeing exact delivery dates has become a challenge—especially with the added complexities of current geo-political situations affecting supply chains. How can shippers successfully manage their supply chains in this unpredictable terrain? In this episode, our host Sara Vollmer and her guest Allison Macdonald, Global Key Account Manager Corporate Partner Consumer, discuss today's unpredictable shipping world and how to navigate its rough waters using the available digital tools. They particularly talk about seaexplorer and how it can be used to make better-informed decisions. Key topics of this episode are: Shippers' concerns in a world where disruptions have become a norm, seaexplorer and the valuable data it offers and how to plan shipments when on-time reliability is low. Recorded in January 2024. Link to seaexplorer: seaexplorer.com Link to SeaNews: mykn.kuehne-nagel.com/news Details: (02:25) Sara and Allison discuss customers' concerns in an ever-changing world. Allison points out customers' need for a platform with reliable information that enables them to plan better for tomorrow. (04:44) They discuss the challenges of shipping in a world with a 60% global on-time reliability. Allison then discusses seaexplorer and its benefits by sharing her memories of when she first introduced seaexplorer to the customers. (10:02) Sara asks Allison how to discuss carriers' unreliable delivery schedules with customers even though their contracts state certain delivery times. (12:54) Allison gives her advice to shippers who are interested in the podcast's topic. (13:49) Allison talks about SeaNews as a valuable source of information for her. (16:17) The episode ends with Allison’s advice on what to take away from the podcast.