In this episode of Knowledgecast, Jack welcomes Dan Oblinger, a highly versatile professional with an extraordinary background as a hostage negotiator, undercover human trafficking investigator, chicken rancher, and much more. Currently, Dan is a corporate trainer and keynote speaker specializing in listening skills and leadership development. His unique experiences form the foundation of his book Life or Death Listening, which provides critical lessons in effective communication. Dan emphasizes the importance of listening as a leadership skill and shares how it transforms relationships, negotiations, and everyday interactions. He explains the fundamental principle behind listening: “It’s not about you.” This mindset, according to Dan, is essential for crisis negotiation, leadership, marriage, and parenting. He also describes the rigorous training provided by the FBI for crisis negotiators, highlighting key takeaways from his time at Quantico. Throughout the episode, Dan offers listeners practical tips for becoming better listeners and underscores the difference between hearing and active listening. He explores the concept of rapport, sharing vivid metaphors like icebergs, minefields, and two-faced individuals to explain the complexities of human communication. Learn more about Dan and his book at www.jackwilliams.com/podcast