How do you build workplaces where people feel heard, valued and inspired? For Phillip Marshall, Executive Director of Workforce and OD at Mid Yorkshire Teaching NHS Trust, it’s all about kindness.  A passionate advocate for staff engagement, Phillip leads by example, showing how small actions can make a big impact. In our latest episode of the Kinder Conversations podcast, Phillip joins Tim Keogh to share his journey of culture transformation, outlining what we can all learn from simple yet powerful conversations and how kindness can shape better outcomes for both staff and patients.