Sustainable Success in the Vacation Rental Industry with Andrea and Cassandra from Casago
In this episode of Keynotes, host Steve Schwab sits down with Andrea and Cassandra from South Padre Island to discuss their extensive experiences in the vacation rental industry. The conversation covers their professional journey to Casago, highlighting their technical, accounting, and managerial expertise. They emphasize the importance of personalized service and relationship building for homeowner and guest satisfaction. Additionally, the episode delves into Casago's commitment to environmental sustainability, detailing eco-friendly practices such as using bamboo paper products and recycled materials and promoting local non-profits like Sea Turtle Inc. The benefits of these practices for the business, including attracting eco-conscious travelers and increasing occupancy rates, are also discussed. For homeowners interested in learning more, Casago provides professional photos at no cost in exchange for a 90-day commitment and covers minor maintenance costs to lower onboarding expenses.
00:00 Introduction to Keynotes Podcast
00:37 Meet Andrea and Cassandra from South Padre
00:46 Journey into the Vacation Rental Industry
02:42 Background and Personal Stories
04:08 Joining the Casago Family
05:09 Making Homeowners and Guests a Priority
06:01 The Owner-Centric Philosophy
07:03 Building Relationships Beyond Business
08:12 Environmental Sustainability Practices
10:06 Lowering Onboarding Costs for Owners
10:52 Contact Information and Closing Remarks