Building Meaningful Relationships in Property Management with Mike Reinman

In this episode of Keynotes, host Steve Schwab introduces Mike Reinman, owner of Casago in Kona and the Redwoods, who shares his journey from the Peace Corps to establishing a successful property management business. They discuss building strong relationships and trust with property owners, the importance of empathy in hospitality, and the unique value Casago provides as both a local business and an international brand. Mike highlights the significance of being 'owner-centric' and shares a heartfelt story about helping a homeowner transition his property for future generations. Listeners are encouraged to contact Mike to learn more about property management and the distinctive approach that defines Casago.

00:00 Introduction to Keynotes Podcast
00:43 Meet Mike Reinman: A Journey into Hospitality
05:11 The Casago Difference: Owner-Centric Approach
08:31 Building Lasting Relationships with Homeowners
13:59 Contact Information and Closing Remarks