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A Mediator's Observations on Dealing More Effectively with Disputes and Difficult Situations
John Sturrock: Better Conversations, Better Outcomes
5 minutes 2 seconds
5 years ago
The Power Of The Pause
In trying to be an effective communicator, the importance of pausing before speaking, responding or reacting cannot be over-emphasised but it is not easy to do. Here are some tips and some benefits.
John Sturrock: Better Conversations, Better Outcomes
A Mediator's Observations on Dealing More Effectively with Disputes and Difficult Situations
