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A Mediator's Observations on Dealing More Effectively with Disputes and Difficult Situations
John Sturrock: Better Conversations, Better Outcomes
3 minutes 58 seconds
5 years ago
Dealing with Difficult Situations 3: CARE
Another tool to help communication with someone who is angry, upset or in dispute, condensing our mnemonic AARREE, from parts 1 and 2, into a shorter form: CARE
John Sturrock: Better Conversations, Better Outcomes
A Mediator's Observations on Dealing More Effectively with Disputes and Difficult Situations
